19th-23rd September 2016
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LACONA X Proceedings available on-line open access
TEL: +44(0)1477 536977
England & Wales 2956199
After sales service and support is an essential part of running and maintaining a successful laser conservation business. Lynton Conservation has been servicing lasers worldwide for over 15 years and is uniquely placed to offer you the very best in technical servicing.
With all of our Conservation Laser Products, we provide a 12 months warranty which includes 1 scheduled service visit plus up to 2 call out visits. The warrnaty covers the cost of travel expenses, labour and non consumable parts. Additional call out visits can be arranged if required, but travel expenses will be chargeable at cost. If a problem cannot be resolved at the customer's premises then the equipment should be returned to our factory for repair.
Following the initial 12 months warranty period, subsequent years can be covered by service contracts. We offer a variety of options which are tailored to the needs and budget of individual customers ranging from full cover to call out only cover.
Full annual cover at a cost of approximately 10% of the list purchase price includes 1 preventative maintenance visit and 2 call out visits and covers travel expenses (within the UK), labour and non consumable parts. Travel and subsistence outside of the UK is charged at cost. Additional call out visits can be arranged, but travel expenses will be charged at cost. Alternatively, the equipment can be returned to our factory for repair.